AI automation for retail & e-commerce
Customer questions, orders and your channels keep running, even when the shop is full.
Book a free checkYour Monday, by hand.
The same day, once without and once with otonit. Only times and tasks, no promises.
Example · Sample Bike Shop
You can see what the unit does at any time. Templates for acknowledgements and follow-up questions you approve once; every quote and every commitment individually.
The units that fit
- AI Knowledge-Assistant (RAG)
Answers from your own documents
- Content engine (reels & visuals)
Keeps your social channels running
Frequently asked
What does it cost?
Price on request: every scope is costed individually. After the free Automation Check you receive a binding fixed quote. In writing, before the project starts, with no hourly meter. What a recurring task costs you today, you can work through up front in our savings calculator.
Do I own what you build?
Yes. Every account, workflow, credential and piece of documentation stays in your name. There's no lock-in and nothing to lose access to if we ever stop working together.
Is my data safe and GDPR-compliant?
We work data-minimised, build on reputable providers, and sign a data-processing agreement (Art. 28) where one is needed. We run the workflow engine on our own server at Hetzner in Germany; the AI models run with providers in the US, covered by standard contractual clauses or the EU-US Data Privacy Framework (see the privacy policy). Before the start we document which provider touches which data. You stay the controller of your data throughout.
How long does a project take?
Most first automations go live within two to four weeks, depending on scope. We scope it precisely before anything starts.
Should this task run itself in your business?
A few sentences about your process are enough. We reply within one business day, no obligation.