Do I need the WhatsApp Business API?

Yes, and we handle the setup for you, including the Meta business verification. Your customers still just message your normal number.

Can it hand off to a human?

Any time. You can set rules for when it should stop and alert you, and you can jump into any conversation manually whenever you want.

What happens if it doesn't understand a question?

Instead of guessing, it says so honestly and either asks a clarifying question or passes the chat to you, so a customer never gets a confidently wrong answer.

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WhatsApp AI Assistant That Never Sleeps

Most enquiries arrive after hours, on the weekend, or in the middle of a job you can't step away from. By the time you reply the next morning, the customer has already messaged three of your competitors and booked with whoever answered first.

You could hire someone to watch the phone, but the volume rarely justifies a full salary and the questions are mostly the same five things over and over. So the messages pile up, good leads go cold, and you stay stuck answering "what are your hours?" instead of doing the work you're actually paid for.

How it works

Learn your business

We feed the assistant your services, prices, hours, policies and the way you actually talk, so every reply sounds like it came from you.

Connect WhatsApp

We set it up on your official WhatsApp Business number, the same channel your customers already message you on.

Qualify and book

It answers common questions, asks the right follow-ups to sort serious enquiries from tyre-kickers, and offers open appointment slots.

Hand off cleanly

Anything it can't or shouldn't handle gets passed straight to you with the full conversation, so nothing falls through the cracks.

What it produces

Example scenario

otonit KI

online

Hi — are you open Saturday? And roughly what would a first appointment cost?

Customer · 21:40

Yes, we're open Saturday 9–14. A first appointment is usually €90–120 depending on scope. Shall I hold Saturday 10:00 and send a fixed quote first?

Illustrative example — not real customer data.

What it's worth

A rough, illustrative estimate for a business running this task by hand. Move the numbers to your reality in the calculator.

Saved per year

€6,656

Typical payback

≈ 30 weeks

Illustrative estimate on conservative assumptions — your real figures depend on volume and the specific workflow. Not a quote.

Calculate with your own numbers →

Common questions

Do I need the WhatsApp Business API?: Yes, and we handle the setup for you, including the Meta business verification. Your customers still just message your normal number.
Can it hand off to a human?: Any time. You can set rules for when it should stop and alert you, and you can jump into any conversation manually whenever you want.
What happens if it doesn't understand a question?: Instead of guessing, it says so honestly and either asks a clarifying question or passes the chat to you, so a customer never gets a confidently wrong answer.

Related automations

AI Voice-Agent AI Sales-Agent (full-cycle)

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