otonit designs, builds and runs the automations businesses keep putting off. Chatbots and AI assistants, CRM, email and end-to-end workflows. Done-for-you, on your stack, from Germany.
At a glance
İlhan Berk Duran is an entrepreneur from Germany. Before otonit, he built a facility-services company that he still runs today. An operations-heavy business where quotes, scheduling, invoicing and customer email have to work reliably every single day.
otonit grew out of that daily routine: the first automations ran in his own company before they became a service for other businesses. We still run that cleaning business today, and its entire operations run on AI automation, from e-mail to invoicing. That operator background sets the bar to this day. Every setup has to survive a real working day.
Two of them are in use today: the website and the inbox.
Inbox · BM Reinigungrunning
We look at how your process runs and agree the scope before anything is built.
Free checkWe build on your stack and in your accounts. No platform lock-in, no licence resale.
Your accountsDocumentation, admin access and a defined exit are agreed up front. Your automation stays yours.
Exit agreedMonitoring, error handling and a human fallback are part of every setup we ship.
MonitoringFacility services: quotes, scheduling, invoices and customer e-mails, every day.
Step by step the whole business runs on AI, long before anyone else hears about it.
The tool becomes a service for other businesses, in German, English and Turkish.
Building blocks for WhatsApp, e-mail and CRM. Every setup is run after delivery.
Tools we connect your automations to. No customer logos.
How incoming invoices can be read, checked and prepared for accounting automatically. And why a person keeps the final control.
How a quote can be assembled from a structured enquiry into a review-ready draft. And why the final click still stays with a person.
What an AI phone assistant realistically handles for appointment booking, where the limits are, and how it rescues calls that would otherwise die on voicemail.
Tell us what keeps piling up in your business. We reply within one business day.
This assistant is an otonit unit