Enquiries & reception

Enquiries arrive by e-mail, through the form and on WhatsApp. By evening some are still unanswered, and nobody knows which ones someone has already picked up.

  • Inputs
  • E-mail
  • Form
  • WhatsApp
  • Instagram

otonit unit · Enquiries & receptionRunning

  • Heating maintenance contract07:12 · three sitesQuote
  • Heating has failed07:20 · Hall 2Urgent
  • Question about an invoice07:31Accounts
Case createdMaintenance contract, three sites
  • Receipt confirmed
  • Missing details requested
  • Handed to sales
Example · Sample Building Services Ltd

The unit takes over

  • Reads every enquiry and recognises the request
  • Acknowledges receipt and asks for what is missing, with templates you approved once
  • Creates the case in your CRM or spreadsheet
  • Hands it to the right person

You decide

  • The templates and the tone, approved once
  • Every substantive reply, every quote, every commitment
  • Which enquiries you want to see yourself

Your programs

Runs in the programs you already have. Nothing new to learn, nothing to switch.

See our stack
  • Gmail
  • WhatsApp
  • Instagram
  • HubSpot
  • Google Sheets

Examples from:TradesService businessesLaw firms & offices

How it works

  1. Free

    First call

    You show us what still runs by hand every day. We tell you honestly what can be automated.

  2. One page

    Concept

    What we would build, in plain language. Fixed scope, no obligation to continue.

  3. Live in 2–4 weeks

    Build

    We build your unit, test it and run it. Approval stays with you.

  • Fixed-price scope
  • Yours to keep
  • DPA on request
  • Approval with you

More solutions

Should this task run itself in your business?

A few sentences about your process are enough. We reply within one business day, no obligation.

Request a free check