Solutions.

Two services, one logic: for every recurring task otonit builds a unit that runs in your programs. And we make sure new enquiries keep coming in.

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Automate routine work

One unit for every recurring task. You approve.

Enquiries & reception

Every enquiry is recognised, answered and passed to the right person.

  • E-mail
  • Form
  • WhatsApp
  • Instagram

Sales & quotes

From first contact to the followed-up quote, with nothing left lying around.

  • E-mail
  • CRM
  • Site visit notes

Customer service & support

Customer questions sorted, with a draft reply, answered from your own knowledge.

  • E-mail
  • WhatsApp
  • Contact form
  • Chat

Appointments & scheduling

Proposals, confirmations and reminders run by themselves.

  • E-mail
  • WhatsApp
  • Website form
  • Calendar

Invoices & reminders

Supplier invoices captured and filed, payment reminders prepared from your bookkeeping.

  • E-mail with PDF
  • Scan
  • Open items in bookkeeping

Documents & contracts

Paperwork is read, filed and submitted for approval.

  • E-mail attachment
  • Scan
  • Upload form
  • Filing

Orders & shipping

From the shop order to the shipping confirmation, with an eye on stock.

  • Online shop
  • Marketplace
  • E-mail order

Reports & insights

The weekly report from the figures you already have, without the spreadsheet evening.

  • Spreadsheets
  • CRM
  • Shop
  • Bookkeeping

Connect systems & set up a CRM

Your programs exchange data without anyone copying. With CRM setup if you want it.

  • CRM
  • Spreadsheets
  • Bookkeeping
  • Calendar

Your routine

What do you still do by hand every day? We automate that too.

  • Open for your task

Win customers

Get seen and receive enquiries that flow straight into your process.

Social media

We study what works in your field, produce your content and report every week.

  • Your photos
  • Your topics
  • Instagram
  • TikTok

Websites

You describe the website you want. We design it that way.

  • What you have in mind
  • Existing texts and photos

Reviews after the job

Happy customers are asked for a review after the job; replies to new reviews arrive as drafts.

  • Completed job
  • Customer list
  • Notification of a new review

Landing pages & enquiry forms

One page per offer, a form that asks what you need to know and hands over directly.

  • Ad
  • Google search
  • QR code on the van

Your Monday, by hand.

The same day, once without and once with otonit. Only times and tasks, no promises.

Example · Sample Building Services LtdWithout otonitWith otonit
07:00Inbox: twelve enquiries from the weekend, three of them urgent. You read all of them.The unit has read them all, acknowledged each with your approved template and asked for what was missing. You see a summary.
08:30On the road. Two calls on the way because an appointment is still unconfirmed.On the road. The appointments are confirmed and in the calendar.
12:30Lunch on the phone: a quote from last week still has not gone out.Lunch. The draft quote is waiting for your approval, one tap is enough.
17:30Office: typing up invoices, writing the quote, forgetting the follow-up.Office: invoices are captured, the quote is sent, the unit follows up on Tuesday.
20:15E-mails once more so nothing is left for tomorrow.Done for the day. Tomorrow morning the next summary is waiting.

Example · Sample Building Services Ltd

You can see what the unit does at any time. Templates for acknowledgements and follow-up questions you approve once; every quote and every commitment individually.

Should this task run itself in your business?

A few sentences about your process are enough. We reply within one business day, no obligation.

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